Refund policy

Last updated October 9, 2026

30-day money-back guarantee

If your first order is not for you, email hello@manukalatte.com within 30 days of delivery with the email you ordered with. We will refund that order in full. You do not need to send the coffee back.

The guarantee covers your first order (one per household). Later orders are refunded if they arrive damaged, stale or incorrect.

How refunds are paid

Refunds go back to the original payment method. Banks usually show them within 5 to 10 business days.

Subscriptions

Cancelling a subscription stops future charges. A renewal that has already been charged and shipped is covered by the rules above. If you meant to cancel and were just charged, email us right away and we will try to stop the shipment and refund it.

Damaged or incorrect orders

Send a photo to hello@manukalatte.com within 14 days of delivery and we will replace or refund the order at no cost.